Basic Questions

1. What are the requirements to join?

   TreasureTrooper is a free service and will never cost you anything to participate. You must be at least 13 years old and agree to our terms and conditions. However, when completing offers, please read the terms of each advertiser as they may have different requirements.

2. Can I have multiple accounts?

   No, only one account is allowed per person. Your friends and family members are encouraged to join, but be prepared to prove separate identities if you share a mailing address. However, you may not refer individuals living in your household.

3. When do I get paid?

   Payments are processed on the 15th (and sent by the 20th) of each month for the previous month's earnings. So, if you earn $50 in the month of January, it will be sent to you by the 20th of February. If you do not exceed the minimum threshold of $20, then your balance will be carried over. United States residents with a verified PayPal account may also request an Instant Pay once they have met the minimum unlocked balance of $20.

4. Can other people use my account?

   There may be times that you see an offer that you are not interested in, but you know your mom or your friend is. They can complete offers for you through your account, however, you are responsible for all activity on your account. So, if your friend uses your account to provide fraudulent information on an offer, your account will be closed and you will be held responsible.

5. My question isn't answered here.

   If you have a question that isn't answered here, consider posting on the forums. There are many helpful members in our community that may have experienced the same problem as you... and might be able to explain how to remedy it. If you still have questions, click "Support" and we will do our best to answer them quickly.

Referrals

1. How much commission do I earn from my referrals?

   At the bronze (starting) level, you get 20% of the cash offers and cash shopping that your first level referrals complete and 5% from your second level referrals (the referrals of your referrals). From there, your commissions increase according to the referral pyramid chart.

2. Can an active referral become inactive?

   No, once your referral has earned the $5 needed to become active, they will be counted as an active referral for life.

3. Which referrals do I get Daily Survey commission on?

Once you reach the Silver level or higher, you will begin to earn commissions on the daily surveys that ALL of your referrals complete from that point on.

Virtual Currency

1. What are Gold Coins used for and how are they earned?

   Gold Coins are a virtual currency that can be used in Mabutu's Trading Hut to purchase Treasure Map Pieces, Journal Pages, and more. You earn gold coins everytime you complete an offer that pays cash. Offers that pay less than $3 give you one gold coin; $3-$8, 2 coins; $8-$15, 3 coins; $15-$20, 4 coins; and everything over $20 nets you 5 gold coins.

2. What are Arrowheads used for and how are they earned?

   Arrowheads can be exchanged for either Dragon Scales or Platinum Coins in our Currency Converter. They can be earned in our Dig Site and Cash Search features.

3. What are Dragon Scales used for and how are they earned?

   Dragon Scales are used to buy items from Cogg's Coop to enhance your Dragons and Dragon Lair. There are many ways to earn Dragon Scales listed here.

4. What are Platinum Coins used for and how are they earned?

   Platinum Coins are used to purchase giftcards and electronics from Mabutu's Trading Hut They can be earned on some Cash Offers and in the Daily Deals feature.

Cash Offers

1. How do I complete an offer?

   Simply click on any of the offers on the Cash Offers page and follow the instructions. Once you have completed an offer click the "Done" button next to it, indicating its completion. When we receive verification from the advertiser that you completed the offer, we will credit your account accordingly.

2. Can I give fake information when completing offers?

   Absolutely not! You must sign up with genuine interest and honest information. Lying when you complete offers (fraud) will cause pending payments to be reversed and will cause possible removal from our system.

3. Can I sign up for offers multiple times?

   No, one time per offer per person.

4. I'm pretty sure I did an offer correctly, but I haven't received credit.

   While most offers credit within 24 hours, some offers can take 2-3 weeks. As long as you do the offer completely and provide honest information, the offer should credit. However, we realize that there are some occasional offers that just won't credit. Unfortunately, there is not much we can do about those. We simply credit you as soon as the advertiser credits us.

5. Why are there different payout icons next to each offer?

   While most of our offers pay in cash, some will pay in platinum coins or dragon scales. The payout type is determined by the advertiser according to what they are most comfortable with. We always push for cash whenever possible.

Cash Surveys

1. Why didn't I receive credit for the Daily Survey I participated in?

   The Daily Surveys have a great approval rating, but paying attention to these rules can help to ensure that you get credit all of the time. 1) Do not rush through the survey. Take your time to read all of the questions entirely and answer them thoughtfully. 2) Give honest and real info. 3) Complete the entire survey. For more info on when a survey is complete, visit this thread.

2. When do Daily Surveys credit to my account?

   The surveys all come from different advertisers and, for that reason, approve at varying times. Generally, they will not take longer than noon the following business day to approve.

Cash Search

1. What is the best way to receive an Arrowhead bonus for searching?

   Arrowhead bonuses are completely random but tend to be rewarded to individuals who are actually interested in the searches they're doing. Searching random words over and over again just to win a reward will actually hurt your chances. For best results, we recommend using this feature as you would a normal search engine... when you are actually trying to find something online!

Cash Shopping

1. How do I receive cash back for my purchases?

   Simply click any of the stores listed on our Cash Shopping page. It will take you to that store's website where you can shop just as if you had gone there directly. When you purchase something, you will receive cash back equivalent to the percentage listed next to that store's title.

2. What is the "Share" button for?

   By sharing your shopping links with friends and family, you will receive the cash back for anything that they purchase when they use that link to visit a store. If you know somebody who is about to make a big online purchase, this is a great opportunity for you!

3. What if I don't receive credit for my purchase?

   We will be happy to look into this if you simply click "Support" and open up a ticket with "Cash Shopping" as the category. Please wait at least 3 weeks before inquiring about a missing credit.

4. My favorite store is not on your list. Can you add it?

   Feel free to open a ticket letting us know what merchant(s) you would like to see on Cash Shopping. We'll do our best to hunt them down and add them. However, keep in mind that some merchants simply do not have an affiliate program.

Dragons

For all questions regarding our exciting dragon feature, be sure to check out our Official Dragon Guide on the forum!